Terms of Use
These terms apply when you use the Labellingo app and labellingo.com. Labellingo is operated by Muammer Tekin, an individual developer based in Türkiye ("we", "us"). By signing in or using the app, you agree to these terms and to our Privacy Policy.
Not medical advice
Labellingo gives information, not medical, dietary or safety advice. Explanations are generated automatically and may be incomplete or wrong. If you have an allergy, intolerance or a health condition, always read the packaging yourself and ask a professional when in doubt. Never rely on Labellingo alone in an emergency.
1. Your account
- You need a Google or Apple account to sign in. Keep access to it secure. What happens in your Labellingo account is your responsibility.
- You must be at least 13 years old. If you are under the age of digital consent in your country, you need a parent's or guardian's permission.
- An account is for one person. Don't share it, sell it or create accounts to get extra free credits.
2. What Labellingo does
You photograph the ingredients list of a food, cosmetic or personal-care, or household cleaning product. Labellingo reads the label in whatever language it is written and explains the ingredients in the language you choose. It flags allergens, "may contain" warnings, diet suitability and safety warnings.
The analysis is done by a third-party AI service (see the Privacy Policy). Results depend on the photo and on what is printed on the label. They can be incomplete or wrong: the label itself may be incomplete, out of date or different from the product. Labellingo is not designed for dietary supplements or medicines.
3. Credits
- Each successful scan uses one credit. If a photo can't be read, or the analysis fails on our side, no credit is used, or the credit is refunded to your balance.
- Each person gets one free credit, once. It isn't given again if you delete your account and sign up again.
- You can buy more credits in the app as one-time purchases. There is no subscription and no recurring payment.
- Credits don't expire. They have no cash value, can't be transferred to another account and can't be exchanged for money, except where the law requires.
- If you delete your account, your remaining credits are lost and can't be restored.
4. Purchases and refunds
Purchases are made through Google Play or the App Store and are subject to their terms. Prices are shown in the store before you buy. Refund requests for purchases are handled by Google Play or Apple under their policies. Nothing in these terms limits the rights you have under the consumer law of your country.
5. Acceptable use
Don't:
- use Labellingo for anything illegal, or to upload content that you don't have the right to use,
- photograph people or include other people's personal information in your photos,
- try to break, overload, reverse engineer or get around the limits of the app or our servers, or access them with automated tools,
- misuse the free credit or the refund of credits.
We may suspend or close accounts that break these rules.
6. Your photos and results
Your photos remain yours. You allow us, and the service providers we use, to store and process them only to provide Labellingo to you: to analyse them and to show them in your history. We don't use your photos for advertising and don't use them to train AI models. You can delete a scan, or your account, at any time.
Labellingo's software, design, name and logo belong to us. You may use the app for personal, non-commercial purposes.
7. Changes to the service
We work to keep Labellingo available, but it may sometimes be unavailable, for example during maintenance. We may change or stop features. If we permanently stop the paid service, we will tell you in the app at least 30 days in advance.
8. Disclaimer and liability
As far as the law allows, Labellingo is provided "as is", without warranties that results are accurate, complete or fit for a particular purpose. As far as the law allows, we are not liable for indirect or consequential losses, or for decisions you make based on results. Our total liability to you is limited to the amount you paid us in the 12 months before the claim. This doesn't limit liability for intent or gross negligence, or any liability that can't be limited by law.
9. Ending
You can stop using Labellingo and delete your account at any time (Settings → Delete account, or see Delete your account).
10. Law and disputes
These terms are governed by the laws of the Republic of Türkiye. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim there.
11. Changes to these terms
When we change these terms, we update the date at the top. If a change is significant, we let you know in the app before it takes effect. If you keep using Labellingo after that, the new terms apply.
12. Contact
Muammer Tekin, Labellingo: [email protected]